1. Introduction
This Acceptable Use Policy ("AUP") applies to all Nemea customers and is incorporated into the Terms of Service. By using Nemea you agree to this AUP. We review it periodically and may update it; notice will be given per the Terms of Service.
If you are unsure whether your use case is permitted, ask us first. We would rather answer a question than suspend an account.
2. Prohibited content
You may not store or serve the following on Nemea infrastructure:
- Child sexual abuse material (CSAM) or any content that sexualises minors.
- Content that facilitates, promotes, or glorifies violence against specific real persons or groups.
- Content that constitutes illegal hate speech under applicable Dutch or EU law.
- Pirated software, media, or content that infringes third-party intellectual property rights.
- Fraudulent content designed to deceive users — phishing pages, fake login portals, counterfeit storefronts.
- Content that violates applicable export control or sanctions laws.
3. Prohibited activity
You may not use Nemea infrastructure to conduct the following activities:
- Distributing or operating malware, ransomware, spyware, adware, or any software designed to harm or compromise systems without consent.
- Operating botnets or command-and-control (C2) infrastructure.
- Sending unsolicited bulk email (spam) or operating spam infrastructure including open relays.
- Conducting credential stuffing, brute-force attacks, or port scanning against systems you do not own.
- Performing denial-of-service attacks against any target, including other Nemea customers.
- Mining cryptocurrency using resources beyond your allocated plan without explicit disclosure.
- Conducting activities designed to circumvent technical or legal controls, including DMCA circumvention tools.
- Facilitating or providing material support for activities listed in this section.
4. Resource usage
You agree to use only the resources allocated to your plan. Persistent overuse that affects other customers may trigger throttling or a request to upgrade. We will always contact you before taking action for resource overuse unless the overuse is causing immediate harm to the platform.
Reselling Nemea resources without express written permission is not permitted.
5. Reporting abuse
If you believe another Nemea customer is violating this AUP or using our infrastructure for illegal activity, please report it via:
We investigate all reports and aim to respond within 24 hours. Reports are handled confidentially.
6. Enforcement
Violations of this AUP may result in:
- A warning and request to remedy the violation within a given timeframe.
- Suspension of the offending service or account pending investigation.
- Immediate and permanent termination for severe violations (CSAM, active attacks, malware distribution).
- Referral to law enforcement where legally required.
No refund is issued for accounts terminated for AUP violations.